Alerts and Notifications¶

Overview¶

CloudPi alerts notify teams about policy findings, budget thresholds, and workflow events. Notifications can be routed to email or ticketing systems.

Alert Types¶

• Policy alerts based on rule triggers
• Budget alerts for threshold breaches
• Workflow alerts for task or ticket status changes

Notification Channels¶

• Email via SMTP
• Tickets via Jira, ServiceNow, or Azure DevOps

Configuration¶

1. Navigate to Workspace Settings.
2. Enable alert types and choose notification channels.
3. Test alerts with a pilot rule or threshold.

Best Practices¶

• Use dedicated distribution lists for email alerts.
• Route high-severity findings to ticketing systems.
• Review alert rules quarterly to reduce noise.